Effective Date: June 2026
Welcome to Ozoflex (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, shop with us, or use our services, including our localized home measurement and doorstep delivery services.
Please read this policy carefully. By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you register on the website, place an order, subscribe to our newsletter, or contact us.
Personal Data: Name, shipping address, billing address, email address, phone number, and gender.
Payment Data: All payments are processed securely through our trusted third-party payment gateways. We do not store your credit/debit card numbers or net banking credentials on our servers.
Service Data: For our local boutique services in Bhubaneswar, we may collect specific custom measurement data provided by you or taken by our representatives.
Automatically Collected Data: IP address, browser type, device information, and cookies when you navigate through our site.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, including:
To process, fulfill, and ship your orders globally.
To coordinate local home measurements and doorstep deliveries.
To send order confirmations, tracking details, and customer support updates.
To send promotional emails, special offers, or newsletters (you can opt-out at any time).
To detect, prevent, and address technical issues or fraudulent activities.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We only share data with trusted service providers who help us operate our business:
Shipping & Logistics Partners: To deliver your orders across India and worldwide.
Payment Gateways: To ensure safe and encrypted financial transactions.
Analytics Partners: To understand how users interact with our website and improve the user experience.
Legal Compliance: If required by law, court order, or government authority to protect our rights and safety.
4. Data Security
We use industry-standard administrative, technical, and physical security measures (including SSL encryption) to protect your personal information. While we take every reasonable precaution to secure your data, please remember that no method of transmission over the internet is 100% secure.
5. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience, remember your cart items, and analyze website traffic. You can choose to disable cookies through your individual browser settings, but please note that some parts of our website may not function properly without them.
6. Your Rights
Depending on your location, you have the right to:
Access, update, or correct the personal data we hold about you.
Request the deletion of your personal data from our active records.
Opt-out of marketing emails by clicking the “Unsubscribe” link at the bottom of our emails.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any updates will be posted on this page with a revised “Effective Date.”
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:
Brand Name: Ozoflex
Email: support@ozoflex.com
Location: Bhubaneswar, Odisha, India